Patient & Family Engagement

Michigan hospitals and the MHA Keystone Center are committed to including patients and families in improving care and focusing improvement efforts with a patient-centric approach. To that end, the MHA Keystone Center is a proud Pinwheel Sponsor of the Institute for Patient- and Family-Centered Care.

According to the Institute for Patient- and Family-centered Care,  patient- and family-centered care is "an approach to the planning, delivery and evaluation of healthcare that is grounded in mutually beneficial partnerships among healthcare providers, patients and families through respect and dignity, information sharing, participation and collaboration.” By fostering collaboration between patients, families and clinicians, we can work together to move toward mutually agreed-upon goals and build a patient- and family-centered healthcare system.

For more information, visit the following websites:

Agency for Healthcare Research and Quality Guide to Patient and Family Engagement in Hospital Quality and Safety

A Roadmap for Patient + Family Engagement in Healthcare